Business Development Training Resources to Upskill Your Team

Deal with Customer's Indecision and Omission Bias

Indecision can be caused by the omission bias, where people evaluate inaction more positively than action, even if the outcome is the same. To address this, salespeople should remove the fear of buying by providing safety guarantees. They should also identify the causes of indecision, such as too many options or lack of knowledge, and address them accordingly.

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Sales Process Arthur Li Sales Process Arthur Li

Know Your Sales Numbers

Sales metrics can provide valuable insights into how changes to products and business models affect the market's reaction. Tracking metrics such as conversion rate, time spent from contacts to closing, contract size, and upselling opportunities. By analyzing these metrics, startups can pinpoint areas that need improvement and optimize their sales process.

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Influence and Persuasion Arthur Li Influence and Persuasion Arthur Li

Objections Handling Requires Advanced Preparation

Objections are an inevitable part of sales, but they don't have to be painful. In fact, with advanced preparation, handling objections can be less stressful and more productive. In this blog, we explain that by anticipating common objections ahead of time, salespeople can have a root response ready and adapt it to the situation, rather than being caught off guard.

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Ask Assumptive Questions in Selling

Assumptive questions are questions that assume that you will get what you want. In this article, we will explain why assumptive questions are useful, how we should ask assumptive close questions, and when we should ask assumptive questions. The greatest benefit of asking assumptive questions is to remove the doubts of rejection out of our brain. The confidence will show itself.

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