Business Development Training Resources to Upskill Your Team

Effectively Communicate Your Company’s Differentiation

Differentiation is the heart of strategy and is the reason why many companies can co-exist in the same industry. There are no two identical companies in the world. Period. The challenge that many salespeople have with communicating how they are different from others is that their differentiators all sound the same. So what can you do to differentiate yourself from competitors? There are three steps to deliver your differentiation.

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Emotional Intelligence Arthur Li Emotional Intelligence Arthur Li

Building Trust in Sales

There are many widely available and intuitive tips for building trust. For example, be honest, keep your commitments, be helpful, show people that you care, etc. Those are all correct but I also believe those are tips and tricks for general human beings to become good citizens. However, the ultimate strategy of trust building by sales people is first to become an expert in the field and then use that expertise to consult with the buyers for their individual needs. In other words, the salespeople who build trust most effectively can demonstrate their subject expertise and the ability to consult with their prospects.

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Influence and Persuasion Arthur Li Influence and Persuasion Arthur Li

Cognitive Biases in Sales: How to Recognize Behavioural Psychology in Common Businesses

Cognitive biases are automatic thoughts that condition a response. This lets the brain make a quick decision without actively thinking about the issue or situation at hand. This article uses examples to explain three common cognitive biases in sales: the decoy effect, single-option aversion, and the bandwagon effect.

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